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About Flycrates

Flycrates orders for you, then ships to you, worldwide.

Amazon won't ship to you? Flycrates will.

Flycrates makes international shipping 'as easy as a local delivery':

Every order shipped is 100% guaranteed — or your money back.

Let Flycrates help you.

Flycrates customers get fast customer service. If you have any questions, please email Flycrates's mailing address is 1450 Sutter St., San Francisco, CA 94109 USA.

Frequently Asked Questions

How does Flycrates work?

Instead of filling a cart on Amazon, you fill a crate here on Flycrates. Flycrates buys your Amazon items for you, then ships them to you.

Is my order guaranteed?

100%. You'll get a full refund if your order isn't delivered or made available for pickup at a nearby location.

Can I only order U.S. Amazon?

Flycrates only ships U.S. Prime items. Please check if the items you want are available on What's Prime?

Do I get a US shipping address?

No. Just add Amazon items to your crate right here, check out, and your crate is delivered.

What is a crate?

A crate is simply a box containing your items. Choose from 3 sizes, which you can fill for a fixed shipping price.

How do I pay?

You pay once, at checkout, using any Visa, MasterCard, AmEx, JCB, Discover or Diners Club card, or PayPal. Cash-on-delivery is not currently available.

Important: Can I order anything?

Unsafe, illegal or incompatible items are your responsibility. If in doubt, don't order them. Learn more

Why won't Amazon ship to me?

The main reason is customs, which makes international shipping slow and expensive.

Important: Will I pay anything on arrival?

No. You'll be charged for tax and duty at checkout, then Flycrates pays these for you at customs. Some countries require ID prior to delivery.

How does Flycrates handle returns?

If an item arrives defective, tell us, then send it back. Flycrates will return it to Amazon, and refund you.

Do you offer tracking?

Yes, you'll get a detailed tracking link when your crate ships. You'll know exactly where your order is. View examples

Where does Flycrates deliver?

To your door, or wherever you prefer. Some customers prefer to pick up at a nearby DHL, FedEx or UPS office.

Why Flycrates is Prime-only

Amazon's 50 million Prime items reach Flycrates for free in 2-6 days. That means lower prices, no storage fees and faster shipping to you.

Look for the Prime logo on Amazon. You can also search 'Prime-only'. No Prime account needed.

Detailed tracking examples